Manual installation lets you add your eSIM by entering the SM-DP+ address and activation code directly. Use this method if the QR code doesn't scan, the automatic link doesn't work, or your device doesn't support camera scanning.
iPhone - manual installation
- 1Go to Settings → Mobile Service (or Cellular) → Add eSIM
- 2Tap 'Use Details Instead' or 'Enter Details Manually'
- 3Type in the SM-DP+ address exactly as shown
- 4Enter the Activation Code
- 5Tap 'Next' and confirm to add the plan
- 6Label your eSIM (e.g. 'MondoMate') when prompted
Android - manual installation
- 1Go to Settings → Network & Internet → SIMs (or SIM card manager on Samsung)
- 2Tap 'Add eSIM' or the + icon
- 3Choose 'Enter activation code manually' or 'Use details instead'
- 4Type in the SM-DP+ address
- 5Enter the Activation Code
- 6Tap 'Connect' or 'Activate' and wait for the download to complete
Enter the SM-DP+ address and activation code exactly as shown - no extra spaces or typos. Each activation code is single-use and cannot be reused if the installation fails partway through.
Copy-paste the SM-DP+ address and activation code if possible to avoid typing errors. Find them on the MondoMate website under your order.
If manual installation fails, contact MondoMate support with your order number before trying again. Do not delete any partially installed eSIM profiles.
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