QR code installation is the most common method when you've purchased your eSIM on a laptop or desktop, or when you want to scan the code from another screen. You'll need to display the QR code on one screen while scanning it with the device you want to install the eSIM on.
Step-by-step guide
- 1Open the MondoMate website on a second screen to display the QR code
- 2On your phone, go to your mobile network or SIM settings
- 3Select 'Add eSIM' or 'Add mobile plan'
- 4Choose 'Use QR code' or 'Scan QR code'
- 5Scan the QR code shown on your other screen
- 6Confirm the installation when prompted
- 7Label your eSIM, for example 'MondoMate Travel'
- 8Activate mobile data for the MondoMate eSIM when you arrive at your destination
Platform-specific steps
iPhone (iOS)
- 1Go to Settings → Mobile Service (or Cellular) → Add eSIM
- 2Tap 'Use QR Code'
- 3Scan the code from another screen
- 4Follow the prompts to complete installation
Android
- 1Go to Settings → Network & Internet → SIMs (or Mobile Network)
- 2Tap 'Add eSIM' or the + icon
- 3Choose 'Scan QR code'
- 4Scan the code and follow the on-screen instructions
- 5Note: menu names vary by manufacturer and Android version
Each QR code can only be used once. Once scanned and installed, the code is no longer valid. Keep your installation details safe - accessible via the MondoMate website.
Can't scan the code from the same phone? Use the automatic install link instead, or try manual setup.
Having trouble scanning?
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