I did not receive my eSIM email
2 minemailnot receivedmissing
Check your spam folder first, then contact support for a resend.
- 1Check your spam, junk and promotions folders
- 2Search your inbox for 'MondoMate'
- 3Check that you entered the correct email address at checkout
- 4Wait up to 5 minutes - emails can sometimes be delayed
- 5Contact MondoMate support if you still haven't received it
When contacting support, have your order number or the email address you used at checkout ready - this helps us find your order quickly.
Contact support to resend your eSIM
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